The beautiful grounds and prompt staff service stood out during the trip. However, the quality of food and drinks left much to be desired, feeling low-tier for an all-inclusive experience. Additionally, the wait times at some specialty restaurants were frustrating, especially for families with kids.

The attentive service at the resort stood out, with friendly staff making every interaction pleasant. The Master King Room with a swim-up feature was fantastic, offering both luxury and comfort. However, room service was inconsistent. items were often forgotten, and there was a noticeable language barrier when ordering food. While the variety of dining options was impressive, a lack of vegan choices and poor experiences at the gift shop were disappointing. Better entertainment options would enhance the overall experience.

We had an amazing time soaking up the sun by the infinity pool and enjoying the delicious food at the open-air restaurant. The spa services were top-notch, especially the massages that left us feeling relaxed! Just a heads up, the buffet could use more variety, but overall it was a great getaway! 🌴

would stay here again and again

Our stay in the Club Master King Room Ocean View was amazing. Stunning ocean views made mornings feel special. The breakfast buffet had fresh made-to-order omelets and a great juice bar. Staff was super friendly and attentive. The spa offered fantastic treatments including massages and facials. The gym was well-equipped and clean. Everything was conveniently close.

I loved the ocean views from my room. The staff provided really good service throughout my stay. The breakfast buffet had a great selection with made-to-order options. The grounds were beautiful and well-maintained. There were plenty of activities at the main pool.

The beautifully maintained gardens and spacious pathways made it easy for me to navigate around the resort. I appreciated the helpful staff, who were always ready to assist with my needs, ensuring a relaxing and enjoyable stay.

More shaded areas by the pools would be great.

My family and I had an amazing stay, enjoying spacious accommodations and the fun water park. The views from our suite were breathtaking, even though we didn't book an ocean view room. The adult pool felt a bit cold, but the spaciousness of the property meant that we could find plenty of room to relax. Overall, it was a great experience for children but there were spots that could improve, especially in dining options.

The ocean view from my room was stunning! I loved lounging by the infinity pool with bar service, and the ceviche at Coco Loco was a must-try. The kids pool was perfect for my son, keeping him entertained all day. Plus, the spa offered amazing massages that really helped us unwind.

i had an amazing stay at this resort, which exceeded my expectations set from previous trips. the stunning ocean views from my club master king room made mornings magical. the staff's exceptional service truly stood out, especially at the breakfast buffet with made-to-order omelets and fresh juice options.

the adult pool was too cold to swim.

The grilled vegetables were a game-changer! Each bite was a burst of flavor that kept us coming back for more. Plus, the breakfast buffet served fresh-made omelets that were a complete delight, and the staff were as friendly as family. We even enjoyed some thrilling theater shows at night!

While the service at a couple of restaurants felt a bit slow, and the steak at La Hacienda lacked flavor, the overall experience still sparkled with charm. Accessing servers at the breakfast buffets was a little tricky too!

The stay featured a comfortable room with stunning ocean views and helpful staff, making for a pleasant atmosphere. However, some service aspects were lacking, particularly at the bars, where staff didn't seem attentive. Improvements in food handling practices and consistency in service would enhance the experience.

Great stay, but food needs work

Staff was super friendly, and the pool area was just fantastic—very chill vibes. The gym was decent, but honestly, the food was a letdown. Tried a few restaurants and they all felt kinda basic. Loved the poolside snack bar though! Still, I'd give it another shot for the pool and drinks.

unforgettable family vacation with stunning ocean views from our club master room

Fantastic staff, great pools and excellent entertainment.